Frequently Asked Question

You can create an unlimited number of invoices using Duetella.

You can make edits to your invoice during the transaction creation process but cannot edit it once it's sent or saved.

Yes, you can search for transactions by name, description, and more.

For further assistance, you can access additional help within the Duetella App by navigating to Settings > About.

The SMS contains a concise summary of your outstanding transactions personalised for your client.

The SMS message is sent to your client's mobile phone as provided by you.

You can send as many reminders as needed, typically until your payment is complete.

To obtain more credits, go to Settings > Subscriptions and upgrade your plan.

The email reminder includes a comprehensive summary of the transaction between you and your client, along with a link to download the transaction as an invoice in PDF format.

Your client receives the email reminder, and you receive a copy of the reminder as well.

Yes, you can acquire more credit by visiting Settings > Subscriptions and upgrading your plan.

You can send email reminders as often as needed, typically until your payment is complete.

After setting up your payment details, your client can make the payment directly through the app using their preferred payment method.

Your client receives the email reminder, and you receive a copy of the reminder as well.

If the payment is made through a bank or banking app, your client can still record the payment in the app, and it will be reflected in your transaction balance. The app's payment tracking feature helps you keep track of all payments, regardless of the payment method.

Certainly, the Duetella app allows you to accept card payments through its integrated payment gateway, enabling customers to securely pay for your products or services using their credit or debit cards directly within the app.